Production time: is 2-5 business days. Package traveling time is additional to production time depending on the shipping method you choose and your location. Place event dated orders early and be sure to let us know if you need this item by a special date so we may ensure timely delivery.
Guarantee: Any item that is damaged in shipping can be exchanged for an identical item with the same personalization. A claim must be made with the freight carrier(contact carrier immediately to avoid a deadline) We are not responsible for misspelled names, unless it is our error, incomplete information, or for wrong items purchased. Please double check the shopping cart for accuracy before ordering. Personalized Products cannot be returned or refunded.If you need to make new one due to your error a 50% discount will be given with your product returned and an RMA # All claims must be made within 30 days.
Product policies: Please check the product information so make sure you understand the limitations of your product and Prop CA
SHIPPING Please contact us if you need something in a hurry.We will try to put it on a rush and there will be an additional fee. When requesting expedited shipping methods that your order still requires production time.
Most items ship in 1-2 business days. Check the Turn Around time posted in the Product Policies form for production time of your particular item. If you need your item by a special date other than the actual upcoming holiday please be sure to note the date needed in the comment section of the shopping cart. The UPS Shipments Only.If you are choosing US Mail: USPS Priority Mail usually takes 2-5 days (after shipped) USPS 1st Class mail usually takes 3-10 days. * Saturday and Sunday are not business days!.
Privacy We do not give out, sell, or use your information for anything other than shipping your orders. Your email address is used solely for the purpose of contacting you during your order process and notifying you of upcoming specials You can request to be on our mailing list and you may request by email to be removed from our mailing list at any time. Our Shopping Cart is Secure and we prefer orders are submitted via the web for better tracking Thank you for your confidence in us. We value your privacy on the web. Sincerely, Classic Studio And Photo Lab Inc.